Chromebook Support For Distance Learning

This page will be a resource for students and parents needing technical assistance for school-issued Chromebooks during the COVID-19 pandemic school closure. 

The devices that we are sending home with middle school and grades K-2 are used devices and will show significant signs of wear.  We are using these older devices to protect your investment in our current devices. As with everything in our current situation, it is a first for us and will have some bumps in the road.

The devices have been specifically enrolled in Google Management with each student's school credentials.  Passwords are taped to the devices and user names are in the following format: first 3 letters of the last name, followed buy the first three letters of the first name@psd402.org.  Example: Joel Williams---> wiljoe@psd402.org  If there is not a password taped to the device than it will be the current student password.

As much as we would like for technology to always work the way it is supposed to, it occasionally does not.  With that in mind, the Chromebooks we are sending home for students to use are usually reliable, simple, devices.  They are an Internet-only device, which means they need a network connection to work. Parents and/or students will need to connect the devices to a home network or phone hotspot.  The process is very similar to any other device and does not require any special skills to complete. As with all other devices, you will also want to make sure that the device is kept up-to-date and charged regularly.  Below is a list of links on how to complete the basic home network connection and basic maintenance. If you do have issues with the device, or a student account please email Mr. Williams at jwilliams@psd402.org.  We will be using Lightspeed Relay and Classroom for the remainder of the school year to filter and monitor student devices. This service provides extensive content filtering and reporting on students' activity while using school-issued accounts and devices. Below are some helpful tips to using a Chromebook To add an additional user to a Chromebook:

  1. If you're signed in to your Chromebook, sign out.
  2. On the bottom, click Add person.
  3. Enter the Google Account email address and password, then click Next.
  4. Follow the steps that appear.

How do you connect a Chromebook to wifi?

How do you update a Chromebook?
A Parent's Guide to Google Classroom